SHIPPING-AND-RETURNS-POLICY — Evolution Power Tools UK Skip to content


 1. Making A Purchase. (UK Only)

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for details that we need to be able to complete the order.
We accept credit and debit card payments such as Visa, MasterCard and Maestro as well as American Express, Apple Pay, Google Pay, Paypal and Shopify Pay. When confirmation of the order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
2. Shipping Options.
For residential / domestic purchases only.
Evolution offers a free next day delivery service Mon-Fri for orders over £30 placed before 4:45pm. This service will usually result in the delivery of items the next business day, including Saturday deliveries, but may take 3-5 business days in Non-mainland & extended areas. In the unlikely event that you have not received all goods within this time, please contact our customer support team.
Orders placed after 4:45pm, Monday - Friday, or placed on Saturday and Sunday, these items will be dispatched the next business day (this excludes bank holidays).

Criteria Delivery Time UK Mainland Only Extended Areas*
*Details shown below.
Orders Over £30 Next Business Day Delivery.
Order placed before 4:45pm, Monday -  Friday. See below for extended areas.
Free  £10.00 / £20.00
Orders Under £30 Next Business Day Delivery.
Order placed before 4:45pm, Monday - Friday. See below for extended areas.
£5.00 £10.00 /£20.00
Orders Under £30 2 Day Delivery.
Order placed before 4:45pm, Monday - Friday. See below for extended areas.
£2.99, where available based on weight. £10.00
Orders Over £30 Saturday Delivery
(Order placed before 4:45pm, Friday) Excludes orders containing the R225DWS Dry Wall Sander, ST2800 2.8m Track, RAGE5-S, R255TBL/+, S355MCS or Gazebo.

£20.00, where available.

Check Delivery Restrictions

Click & Collect

One minute after order is placed.
(Sheffield, UK head office only.
Location details below.
Open 08:00 - 5:00pm, Monday- Friday)
Applicable to post codes beginning with: DN1 - DN9, HD7 - HD9, S1 - S9, WF4 - WF8

Free N/A
All prices shown include VAT.

The following options are available to choose from, at the checkout stage.

3. Delivery Restrictions (Extended Areas).
Evolution Power Tools UK headquarters is based in Sheffield, South Yorkshire. We do not ship goods from Sheffield to any residential area outside the UK, including Republic of Ireland. For residential / domestic orders, the following postcodes are unavailable for next day delivery. All orders shipped to the following areas will have a minimum £10 delivery charge applied at checkout.

Saturday Delivery
Currently only available in England & Wales, subject to size and weight. 
Up to 2 Business Days
AB*, CA19* - CA27*, DD*, LA22*, LA23 *IM, IV0*, IV1*, IV2*, IV3*, IV6*, KA*, KW014, KW015, KW019, KW026, KW036, KW056, KW066, KW076, KW086, KW096, KW106, ML0*, ML106, ML109, ML110, ML111, ML117, ML118, ML119, ML126, ML129, PA200, PA202, PA209, PA212, PA237, PA238, PA239, PA248, PA258, PA268, PA278, PA286, PA289, PA328, PA331, PA344, PA345, PA349, PA351, PA364, PA371, PA384, PH031, PH041, PH052, PH062, PH073, PH074, PH079, PH080, PH090, PH1*, PH201, PH211, PH221, PH233, PH243, PH253, PH263, PH269, PH304, PH314, PH324, PH336, PH337, PH339, PH344, PH354, PH394, PH404, PH494, PH504, TD135, TD139, TD145, TD149
Up to 3 Business Days
Up to 4 Business Days
IV212, IV222, IV232, IV243, IV262, IV274, IV283, IV408, IV528, IV538, IV548, KW116, KW126, KW136, KW147, KW148, KW149, PH364, PH374, PH384, PH412, PH414
Up to 5 Business Days
HS012, HS019, HS020, HS029, HS033, HS043, HS053, HS065, HS069, HS075, HS085, HS095, IV279, IV409, IV418, IV428, IV438, IV448, IV458, IV468, IV478, IV488, IV499, IV510, IV519, IV558, IV568, KA278, KA279, KA280, KA289, KW151, KW163, KW169, KW172, PA417, PA427, PA429, PA437, PA447, PA457, PA467, PA477, PA487, PA497, PA607, PA617, PA736, PA766, PA776, PA786, PH424, PH434, PH444, ZE,
4. Credit Card Security.
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
5. Cancellations, Returns & Refunds Policy.
Claims or returns less than 30 days from date of purchase should be handled by the retailer you purchased from.
If you purchased your product direct from Evolution, the following applies:

  • You may cancel your order by giving us notice of cancellation within 45 days of the date of delivery. 
  • Such notice must be given by mailing, faxing or emailing us using the information on our contact page.
  • If you are cancelling because of any problem with the goods, please notify us of the problem at the time of cancellation.
  • On cancellation you must return the goods at your cost unless the goods are being returned because they are faulty. In which case you should contact us and we will arrange for our carrier to collect the faulty item. Please be aware we will only collect the item from the original delivery address.
  • Claims for none-delivery where the customer maintains that a fraud or theft has taken place must be submitted within 14 days of the sent date of delivery confirmation email from Evolution power Tools, and must be submitted with a Police crime reference number.
  • Your rights to return goods are protected under the EU Distance Selling Directive which can be found at
Please note: Returning your product within 45 days of purchasing direct from Evolution.
  • The product MUST be unused and in a re-sellable condition. Returned in the original packaging for safe return.
  • The products returned MUST be complete and include all items supplied, including blade and accessories. There should be no parts missing, or have any adaptations or changes to the product.
  • Where customers wish to return items from a discounted bundle no discount will be offered on the retained items. Retained items will be charged at their individual website selling price on the day of purchase. Bundle discounts cannot be transferred or apportioned to individual items within a bundle.

  • A returned product without the Evolution blade will be deemed to have had an incorrect blade fitted and using the product incorrectly, therefore the warranty becomes void, and a refund of that product will not be processed.
  • All products shall be returned prepaid freight to Evolution Power Tools.
Contact us to Return Your Product
6. Contact Us
If you need to reach us, you can email our customer service team: alternatively, you can call our local rate number: 0114 251 1022 (International +44 (0)114 251 1022) or write to us at Evolution Power Tools, Venture One, Longacre Close, Holbrook Industrial Estate, Sheffield, South Yorkshire, S20 3FR, United Kingdom.